IT Support Operations Specialist (Contract) - Bali

Join Metrodata, a leading IT solutions provider in Indonesia, as our IT Support Operations Specialist in the vibrant tech hub of Bali. This contract role offers the perfect opportunity to advance your career in IT infrastructure management while enjoying the unique blend of professional growth and island living. As part of our dynamic team, you'll be responsible for maintaining and optimizing our IT infrastructure, ensuring seamless operations for our clients. With a competitive salary and a supportive work environment, this is your chance to make a significant impact in the tech industry.

In this role, you'll work closely with our team of experts to monitor and manage our IT systems, including servers, networks, and cloud services. You'll be using tools like Nagios, Zabbix, and SolarWinds to ensure our infrastructure runs smoothly. This is a great opportunity to gain hands-on experience with enterprise-level IT solutions and to contribute to our clients' success.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain IT infrastructure, including servers, networks, and cloud services.
• Use tools like Nagios, Zabbix, and SolarWinds to ensure optimal performance.
• Provide technical support to internal teams and clients.
• Troubleshoot and resolve IT issues promptly.
• Implement and manage security protocols to protect our systems.
• Collaborate with cross-functional teams to ensure seamless operations.
• Stay updated with the latest IT trends and technologies.
• Participate in on-call rotations to ensure 24/7 support.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, IT, or a related field.
• Minimum of 3 years of experience in IT support operations.
• Strong knowledge of IT infrastructure, including servers, networks, and cloud services.
• Familiarity with monitoring tools like Nagios, Zabbix, and SolarWinds.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Valid ITIL certification is a plus.

🛠️ Keahlian

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