Frontliner Gadget Solo

Join Mitracomm Ekasarana as a Frontliner Gadget Solo and become part of a dynamic team dedicated to delivering exceptional customer service in the retail and consumer products sector. This role offers an exciting opportunity to engage with customers, showcase your expertise in gadgets, and contribute to our mission of providing top-notch service in Surakarta.

As a Frontliner Gadget Solo at Mitracomm Ekasarana, you will be the first point of contact for customers, ensuring they receive the best advice and support for their gadget needs. You will work closely with our sales team to drive customer satisfaction and sales performance. This is a great opportunity to grow your career in the retail industry and make a meaningful impact on our customers' shopping experience.

📋 Tanggung Jawab Pekerjaan

• Provide expert advice and support to customers on gadget products and services.
• Assist in the sales process by demonstrating products and answering customer inquiries.
• Ensure a high level of customer satisfaction by addressing concerns and resolving issues promptly.
• Maintain a clean and organized sales floor, including stocking products and managing inventory.
• Stay updated on the latest gadget trends and technologies to provide accurate information to customers.
• Assist in training and mentoring new team members to ensure consistent service quality.
• Collaborate with the marketing team to promote special offers and new product launches.
• Adhere to company policies and procedures, including sales targets and customer service standards.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a retail or customer service role, preferably in the consumer electronics or gadget sector.
• Strong communication and interpersonal skills to effectively engage with customers.
• Good knowledge of various gadget brands and models, including their features and specifications.
• Ability to work well under pressure and meet sales targets.
• Familiarity with basic inventory management and POS systems.
• Enthusiasm for technology and a passion for helping customers find the right gadgets.
• Ability to work in a team environment and contribute to a positive workplace culture.
• Willingness to undergo training and certification in customer service and sales techniques.

🛠️ Keahlian

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