Mandarin Speaking Frontline

Bank of China (Hong Kong) · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
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Bank of China (Hong Kong) is seeking a Mandarin Speaking Frontline to join our team in Jakarta Raya. This role is crucial in bridging communication between our Chinese clients and our Indonesian staff. The ideal candidate will have excellent Mandarin language skills and a strong understanding of banking services. This is a great opportunity to work in a dynamic and international environment.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service in Mandarin to Chinese clients.,Assist in banking transactions and explain banking services in Mandarin.,Maintain accurate and up-to-date records of client interactions.,Promote banking products and services to Chinese clients.,Handle client complaints and resolve issues in a professional manner.,Collaborate with the team to ensure smooth operations.,Stay updated with the latest banking regulations and practices.,Participate in team meetings and training sessions.

🎓 Kualifikasi & Syarat

Fluent in Mandarin (both spoken and written).,Previous experience in customer service or banking is a plus.,Strong communication and interpersonal skills.,Good understanding of banking services and products.,Ability to work in a fast-paced and international environment.,Proficient in using basic computer and office software.,Willingness to travel for business purposes.,Bachelor's degree in Business, Finance, or a related field is a plus.

🛠️ Keahlian

Mandarin language proficiencyCustomer service skillsBanking knowledgeCommunication skillsProblem-solving skillsTeamwork skillsComputer literacyAdaptability
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